We refer to the letter, 'Helpless against difficult neighbour' (Nov8), by Ms Serene Wong.
Our branch office had contacted Ms Wong and informed her of the actions taken by the various agencies, such as the police, West Coast Town Council and grassroots leaders.
The various agencies are working with the parties concerned to resolve this neighbourly dispute through mediation efforts.
We hope that such social issues can be resolved in an amicable manner instead of through the legal process.
Lim Lea Lea (Ms)
Head (Clementi Branch Office)
Housing & Development Board
Source: Sunday Times, 29 Nov 2009